"It's just nice to know that you're out there helping people like us."
"Thanks for your help a couple of weeks ago. You were extremely helpful and the family wants me to give you their thanks. Thank you so much for your kind attention and information on which we could act. It got us off Square One!"
"I wanted to let you know that my father was EXTREMELY APPRECIATIVE to get this information. I can't tell you the number of times he thanked me for the "connection.""