"Thank you for being a dear sweet voice on the other end of the phone, and for your emails letting me know things that may help my family and myself or something that may have been an interest to us. Thank you for always starting out your telephone conversation with a friendly hello and asking about my mom. That truly meant a lot to me."
"Thank you, Traci for the article. I know that many of the "baby boomers" are facing the same situation as I am. Thank goodness we have agencies like yours to help us."
"You were such an important part of my being able to help and take care of Elaine in the way she deserved! Had it not been for you and your compassionate response to my request, I would have never found a home care option. From the bottom of my heart, thank you. I hope that you don't mind that I freely give your contact info - usually with the disclaimer that you were a lifesaver - as many of my friends are facing the same challenges with their parents. Again, my thanks - you made a wonderful difference in our lives."