"Thank you, Traci for the article. I know that many of the "baby boomers" are facing the same situation as I am. Thank goodness we have agencies like yours to help us."
"It's just nice to know that you're out there helping people like us."
"I wanted to let you know that my father was EXTREMELY APPRECIATIVE to get this information. I can't tell you the number of times he thanked me for the "connection.""