"Thank you for the information provided and the time you took to talk to me on the phone. At a time like this it's nice to know that there are people out there like you to hold our hands."

"Thank you for being a dear sweet voice on the other end of the phone, and for your emails letting me know things that may help my family and myself or something that may have been an interest to us. Thank you for always starting out your telephone conversation with a friendly hello and asking about my mom. That truly meant a lot to me."

"Thank you so much for all the information regarding help for my Father. You are a true blessing for my Mom and me. I truly appreciate all the information you have furnished."